When institutions invest in Identity and Access Management (IAM), they expect more than a security tool—they want results. At Fischer Identity, we deliver measurable outcomes that transform IAM from a cost center to a strategic asset.

Let’s look at how our customers—especially complex R1 institutions—have achieved extraordinary returns on their IAM investment with Fischer Identity.

95% Faster Onboarding Time

R1 research institutions and large enterprise clients often face onboarding delays caused by fragmented systems and outdated identity management processes. With Fischer Identity, organizations have seen onboarding times decrease by up to 95%. That means:

• Students receive access before arriving on campus, not days later.
• New hires are provisioned immediately after background checks clear.
• Contractors are granted temporary access securely and efficiently and, in a time-boxed manner.

For example, the University of Virginia (UVA) previously required in-person credentialing for staff and students. This resulted in huge complexities for these populations impacting IT resource access. After implementing Fischer Identity’s Identity Claim process, users received immediate access credentials remotely cutting onboarding friction and costs dramatically for both IT and HR/SIS staff.

85% Reduction in Help Desk Calls

Password resets and access issues are the #1 reason users call support desks. Fischer Identity’s unified password management, self-service tools, and automated provisioning led to an 85% reduction in password and MFA related support calls at several major institutions. With an estimated $25 per help desk call (for organizations using outsourced support centers), this reduction translates into tens to hundreds of thousands of dollars in annual savings at many institutions.

We’ve enabled organizations to refocus IT support teams on innovation rather than repetitive, low-value support tasks fraught with user frustrations.

From Guesswork to Governance: 100% Identity Visibility

Before Fischer Identity, many organizations lacked a clear understanding of who had access to what. Through our advanced identity reconciliation and multi-source data matching, clients now:

• Eliminate duplicate and orphaned accounts.
• Accurately match identities across HR, SIS, CRM, and third-party systems.
• Gain real-time insights into active roles, privileges, and compliance gaps.

At one major university, identity clarity jumped from inconsistent estimates to 100% system-wide visibility—across nearly 2 million accounts and over 180,000 active users.

Error Elimination from Legacy Processes

Manual identity processes are fraught with human error. Fischer Identity replaces brittle, homegrown systems with automated, policy-based governance that eliminates:

• Misassigned access due to role transitions.
• Forgotten deprovisioning after terminations or separations.
• Account duplication during lifecycle changes.

Our AI-ready architecture even integrates with modern source systems like Workday, Banner, and Salesforce, adapting in real time to identity changes without manual intervention.

Real Business Impact, Not Just Technical Wins

Fischer Identity isn’t just about “provisioning accounts.” It’s about enabling transformation. We help institutions:

• Reduce IT overhead
• Slash onboarding delays
• Eliminate identity confusion
• Lower compliance risk
• Free up security and support staff
• Support multi-role identities and hybrid cloud environments

Don’t Settle for Less Than Measurable Success

IAM is more than software—it’s strategy. If your current solution isn’t giving you numbers like these, maybe it’s time to talk to the team that consistently delivers ROI you can take to your CFO.

Ready to see what your institution could save? Contact us today!