INTEGRATIONS

Accenture ITSM Remedy

Accenture ITSM Remedy is a comprehensive ITSM software suite that covers IT service management processes, including incident management, service desk, change management, and configuration management.

Accenture ITSM Remedy integration overview

Accenture ITSM Remedy refers to Accenture’s implementation and consulting services for BMC Remedy, a comprehensive ITSM software suite that covers IT service management processes, including incident management, service desk, change management, and configuration management.

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We’ll tailor your demo to meet your specific needs, showcasing how the Fischer Identity solution:

 

  • Provides full life cycle management and a complete compliance framework.
  • Utilizes configuration-based setups with pre-built workflows and integrations.
  • Reduces help desk calls by utilizing an intuitive and user-friendly interface.
  • Handles complex IAM requirements without custom coding.

“We’ve been able to achieve our security and IAM-related goals and SLAs, plus accelerate the introduction of new services to our constituents due to the operational efficiencies afforded by Fischer.”

Jon Allen
CIO & CISO at Baylor University