University of Virginia Case Study
The Challenges
University of Virgina (UVA) was operating a home-grown solution to drive Identity and Access Management (IAM) processing with very little documentation. There also was a concern about the subject matter experts leaving the institution. The solution had little real-time processing causing delays for users to gain access to systems. There was also no clear SOA and maintaining accurate data was difficult.
The Solutions
Fischer Identity was deployed in a phased approach across 30,000 students, faculty, staff, alumnae, etc. for end user provisioning, access governance and self-service password management.
This multi-phase program plan addressed key objectives for their overall Identity Governance and Administration (IGA) Program for all constituents, including a segment of their healthcare identities.
The first item addressed was aligning Fischer as the Source of Authority (SOA) leveraging data extracts from multiple student information systems and HR sources. This propagated more accurate data for user delineation including contingent workers and retirees, among other user types.
Once the data was consolidated, user provisioning with connectors for downstream applications, account claiming, self-service password management and a Fischer Identity module for the Help Desk users to simplify tasks.
UVA then implemented Workday HCM transitioning from three legacy HR systems to a single system. Once deployed, Fischer Identity was able to quickly integrate with Workday for real-time processing, concurrent job assignments and significant other components of data refactoring. This also enabled Fischer Identity solutions to operationalize a self-service Requester/Approver model, automated Office 365 provisioning with enhanced provisioning and de-provisioning workflows.
The Results
By deploying Fischer Identity solutions, UVA was able to better serve their user community, add additional layers of security and modernize their entire identity offering.
In fact, when KPMG completed their subsequent audits, UVA showed as “green” for all eight assessment areas.
