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Texas A&M University-Corpus Christi Case Study

The Challenges

Texas A&M University-Corpus Christi (TAMU-CC) was reliant upon a homegrown identity management solution that was handling 143,000 identities. The solution began as a task for a student worker who was later hired and managed the solution for over 20 years. There were some common challenges that were being experienced from similar in house developed solutions:

The Solutions

Texas A&M University-Corpus Christi chose Fischer Identity based on extensive experience in higher education that offered a full suite of identity management products. The first priority was to implement Fischer Identity for user lifecycle management and self-service capabilities. These two areas were critical as student success equated to the institution’s success.

This Included:

The Results

The focus was on simplifying workflows to reduce complexity and improve the user experience, this was accomplished in areas such as:

Summary

Introducing extensive automation to reduce human error and to control costs from a fully supported identity management solution was achieved. Other critical objectives included additional levels of security to minimize risk for data breaches, increase overall efficiency – and not only automation – but improving processes during implementation. Users now have secure and easy access to applications and the university can now ensure onboarding or de-provisioning of students and managing faculty/staff based on their roles is done securely per university policies and regulations. Overall, the Fischer Identity engagement was deemed a great success by management.

About Texas A&M University-Corpus Christi

Texas A&M University-Corpus Christi is a vibrant Doctoral Research Institution recognized for its academic programs and renowned faculty. Undergraduate, master’s, and doctoral students choose from more than 85 academic programs, and students benefit from individualized and immersive learning experiences. The university is one of 135 institutions listed as an R2-High Research Activity campus by the Carnegie Commission on Higher Education. It is the premier, urban doctoral-granting institution in South Texas, supporting a UAS test site, two institutes, and more than 40 research centers and labs that proudly continues its heritage of teaching excellence, innovation, and community engagement as part of the Texas A&M University System.

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