ServiceNow is a cloud-based ITSM platform that offers a wide range of IT service management functionalities, including incident management, service request management, change management, and IT asset management.
Cherwell is an ITSM software platform that provides IT service management capabilities such as incident management, problem management, change management, and service catalog management.
Accenture ITSM Remedy
Accenture ITSM Remedy refers to Accenture's implementation and consulting services for BMC Remedy, a comprehensive ITSM software suite that covers IT service management processes, including incident management, service desk, change management, and configuration management.

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